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	Vimta has established a strong, dedicated Quality Assurance department backed by professionals from different disciplines. The Quality Assurance department reports directly to the Director – Quality, who is a member of the board. Functions of quality assurance team Implementation of quality systems in accordance with cGMP, GLP & GCP, ISO/IEC-17025, ISO 15189:2007 On-line verification of data Routine process audits Internal audits Internal quality checks Participation in Proficiency testing programs Redressal of customer complaints and feedback Training of staff on quality Systems
	VIMTA has developed over 500 SOPs to meet the quality system requirements. The SOPs find their application in the following: Safety criteria Sampling and sampling techniques Sample storage, transport and disposal Product based testing Quality of consumables and reagents Use, maintenance and calibration of equipments Selection of test methods and method validation Measurement of degree of uncertainty for analytical techniques Document control Training Quality Assurance procedures for different areas Reference Standard maintenance Calibration procedures and schedules Proficiency testing and Inter-laboratory comparisons Internal quality control, etc.
	Quality Improvement Program VIMTA believes that Total quality involves integrating every aspect of its operations into quality Management - the focus being: Customer delight Involvement of employees in quality improvement Standardization of procedures Continuous training for employees Maintenance of sample integrity Continuous improvement through customer feedback Concentration on satisfying the internal clients